Pricing Policies

Our company has worked hard to offer a fair and easy to understand pricing structure.  We believe that the system used by many of our competitors of offering unreasonably high list prices and large discounts has two key impacts on laboratory customers:

1) Confused by High List Prices and Variable Discounts? It is difficult to understand if you are actually getting a fair price, since the discount varies dramatically by category and the listed price bears little relation to fair market pricing.

2) Are you Paying a Fair Market Price? The net result is that many people end up paying higher than market prices BUT THINK that they are getting a good deal.

PHENIX Pricing Philosophy: Instead, PHENIX attempts to ensure that our regular prices are in the lowest 1/3 of real market pricing…even at our list price.  To be honest, we don’t want to have the lowest price in the market.  Those that do rarely can afford to provide a high enough level of service to satisfy their customers.  Our goal is to always offer fair pricing relative to the market, while providing the best possible support and service. This means on time delivery, fast resolution of issues when they arise and proper training and support where required.
Lowest Prices: While our overall goal is not to be the lowest cost in every category, there are certain areas where we just cannot be beat.  PHENIX is the low cost leader in the following areas of interest to most labs.    
-Freezer Boxes & Organizers  -XRAY Film  -30º Freezers  -Robotics Pipet Tips
Contract & Volume Pricing: PHENIX has contract pricing with many organizations and offers negotiated pricing for large volume business. Go to Our Quote Request form or email
Standing Orders: For products that you use regularly, may we suggest a standing or blanket order with regular releases?  Because it allows us to manage our inventory much more effectively, we can always offer the best possible price for standing orders.  In addition, you are guaranteed to receive your product on time.
Correct Web Pricing: Our advanced web store offers your correct institutional pricing as long as you log in.  Without a login, you will receive our regular low Internet pricing.  In addition, if you have quoted or special contracted pricing, our site allows the storage of that pricing.  So that with a login, you can place orders 24/7 with corrected pricing.  Contact your PHENIX representative or customer service for details on this feature.